I've now had my hair cut at this salon twice in one week - one worse than the next. I went in asking for long layers to be trimmed and was sent away with a 2' difference in the layers on either side. It looked as though I cut it myself, except I would likely have done a better job. I went in to have it fixed (which I have never done before, but it was that bad), the manager has left me with hair too short to ponytail in a totally unflattering, unnecessarily too short, and shapeless, out of date style. I've been trying to grow my hair back out for months and now it's shorter than ever and looks terrible. DO NOT go here unless you're equally happy to shave your head.